1. About Us

PingElo is a competitive table tennis ranking platform that allows users to record matches, track Elo rankings, earn rewards, and participate in seasonal competitions.

The Platform is currently operated as a sole trader based in the United Kingdom.

2. Eligibility

To use PingElo you must:

• Be at least 13 years old, or
• Use the Platform under parental or guardian supervision

By creating an account you confirm that:

• The information you provide is accurate
• You are legally permitted to use the Platform

We reserve the right to restrict or remove access where necessary.

3. Player Accounts

Certain features of PingElo require a registered account.

Users agree to:

• Keep login credentials secure
• Not share accounts
• Not impersonate other players
• Provide accurate player information

We reserve the right to suspend or terminate accounts that violate these Terms.

We also reserve the right to suspend or terminate accounts at our discretion, including where we believe the Platform is being misused or where continued access may harm the Platform or its users.

4. Matches, Rankings & Competitive Integrity

PingElo calculates player rankings using an Elo based rating system.

To maintain fairness, users agree to:

• Submit accurate match results
• Not falsify match outcomes
• Not intentionally lose matches to manipulate rankings
• Not exploit ranking or reward systems

PingElo reserves the right to investigate suspicious behaviour including:

• Match collusion
• Artificial ranking inflation
• Coordinated manipulation of leaderboards
• Exploiting reward systems

If such behaviour is detected, we may:

• Remove matches
• Adjust rankings
• Reset rewards
• Suspend accounts
• Permanently ban users

We reserve the right to remove or modify platform data, matches, statistics, or user related information where necessary to maintain platform integrity, investigate abuse, or resolve technical issues.

PingElo rankings, statistics, and reward systems are provided for entertainment and competitive purposes only and should not be considered official sporting rankings.

5. Virtual Currency (Flokens)

PingElo and related EloFlos platforms may award users Flokens, XP, trophies, or other digital rewards.

Flokens:

• Are a virtual in platform currency
• Do not represent legal tender
• Cannot normally be exchanged for cash
• May only be used within the EloFlos ecosystem for digital items such as customisations, upgrades, or platform services

The Platform may reference an approximate internal value (for example 1 Floken ≈ £0.01) for internal ecosystem purposes only. This does not guarantee monetary value or convertibility.

We reserve the right to modify Floken balances, reward systems, multipliers, or earning mechanisms where necessary, including in cases of abuse, fraud, or technical errors.

6. Subscriptions

PingElo offers an optional monthly subscription.

At the time of writing, the subscription costs £5 per month and may include benefits such as:

• 500 Flokens per month
• Reward multipliers (currently +0.50) for XP, league payouts, seasonal payouts, and other rewards
• Access to additional features across EloFlos platforms such as GroupFlos

Subscription benefits may evolve as the Platform develops.

We reserve the right to:

• Modify subscription features
• Change reward structures
• Add or remove benefits

Where possible, changes will apply to future billing periods.

Payments and subscriptions may be processed through third party payment providers. We are not responsible for errors or issues caused by payment processors.

Subscription payments are generally non-refundable once processed, except where required by law.

Users may cancel subscriptions at any time. Cancellation will apply to future billing periods.

7. Creator Economy (Future GroupFlos Features)

The EloFlos ecosystem may allow content creators to offer digital content accessible using Flokens through platforms such as GroupFlos.

In such cases:

• Users may spend Flokens to access creator content
• Creators may receive a portion of the Flokens spent
• The Platform may retain a percentage as a service fee

These systems may evolve over time and may change as the ecosystem develops.

8. Creator Earnings & Cash Out

Certain creators may become eligible to convert earned Flokens into real currency through a creator payout system.

However:

• Cash out eligibility is not automatic
• Creators must reach a minimum payout threshold
• Identity verification may be required
• Payout requests may be reviewed for fraud or manipulation

We reserve the right to:

• Reject payout requests
• Delay payouts for investigation
• Suspend accounts involved in suspicious activity
• Adjust Floken balances if system abuse is detected

Creator payouts may also be subject to tax obligations, verification requirements, or platform fees.

9. Intellectual Property

All content on PingElo, including but not limited to:

• Software
• Platform systems
• Designs
• Logos
• Visual elements
• Statistics presentation

is owned by EloFlos.

Users may not copy, reproduce, distribute, or commercially exploit platform content without permission.

10. Acceptable Use

Users agree not to:

• Use the Platform for illegal activities
• Attempt to exploit bugs or vulnerabilities
• Upload malicious software
• Harass or abuse other users
• Interfere with platform infrastructure
• Attempt to bypass platform restrictions

Violation of these rules may result in account suspension or termination.

11. Platform Availability

PingElo is an actively developing platform.

We do not guarantee:

• Continuous uptime
• Error-free operation
• Permanent availability of specific features

We may add, modify, or remove platform features, reward systems, or services at any time.

12. Limitation of Liability

PingElo is provided “as is”.

To the fullest extent permitted by law, we are not liable for:

• Data loss
• Errors in rankings or statistics
• Loss of virtual rewards or Flokens
• Platform downtime
• Technical bugs or unexpected behaviour

Users access and use the Platform at their own risk.

13. Modifications

We may update these Terms of Use at any time.

When updates occur, the Effective Date will be updated.

Continued use of PingElo after updates constitutes acceptance of the revised Terms.

14. Governing Law

These Terms are governed by the laws of the United Kingdom.

Any disputes should first be attempted to be resolved through informal communication.

15. Entire Agreement

These Terms constitute the entire agreement between the user and the Platform regarding the use of PingElo and related services.

16. Contact

For questions regarding these Terms, contact:

Email: argentjackjoshua@outlook.com